| "I would like to extend my personal thanks to "Tankless Mike" for taking the time to explain to me the various choices for tankless outside on-demand water heaters. This personable service made my decision on purchasing the equipment from Designer Plumbing. In fact, yesterday I placed the order and today I got the notificaiton that it already shipped. Thanks again, Mike! You are definately a valuable member of your company." Kevin Welty "Thank you all so much. We look forward to receiving it and let me just compliment you all on wonderful customer service. My phone call on Monday was answered on the first ring by Nicki and she was very courteous. Since then I have received emails from Teresa, Susan and Nicki just to keep me posted and let me know that I hadn't been forgotten about. That means a great deal when purchasing via the internet. It's always a bit intimidating to order something expensive on the web, esp. if you've never heard of the company.... but dealing with all of you has been great so far. Thanks again. I can't wait to get the sink. Have a great weekend." Natalie Cline "I ordered a number of items for our bathroom renovation and I am delighted with the service and personal attention I received, first from Tracy, and then from Nicki. When I had questions, they were always quick to respond with helpful advice. They notified me about every delivery with a tracking number. When a defective sink arrived from Kohler, Nicki's handling of the problem exceeded my expectations, and my replacement sink arrived quickly. I highly recommend this company for its quality products, service, and communication. I'm a very fussy Internet shopper!" Lauren "Without any reservation, this is the most incredibly wonderful company to work with. They will go overboard to make sure that you are satisfied and happy with your purchase. And will act in an open an generous manner to resolve any problem that may arise. These folks are the VERY BEST, WITHOUT EXCEPTION. Thanks a million, for all of your help." Cynthia Kagan |